Refund policy

Return Policy
ALL sale items are FINAL & can not be returned. If returned they will be sent back to the customer and they will be charged a shipping fee.
We accept returns for STORE CREDIT ONLY (excluding cost of shipping) within 15 calendar days from the date you receive your order.  Any items received past the 15-day calendar will be returned back to you and is subject to a shipping charge. If you choose local pickup the return policy begins on your scheduled pickup day. ALL RETURNS must meet the criteria below.
All merchandise must be returned in NEW CONDITION, TAG STILL ATTACHED, UNWASHED, UNWORN, and UNALTERED.
Any returns received with stains, pet hair or smoke will be refused and returned to you and is subjected to a shipping charge
Exchanges:
Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items. Returned merchandise will be processed for a store credit.

Cancellations:

Orders cannot be changed, modified, or canceled after checkout

WHAT IF MY PACKAGE IS REFUSED OR NOT DELIVERED?

We are not responsible for packages lost in transit. If your package is lost while in transit you must file a claim with the post office or call your local post office for information on the package. If the shipping carrier confirms delivery we are unable to issue a store credit. If products are marked as delivered, you will need to contact the carrier regarding your package.

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 

HOW SHOULD I SEND MY RETURN BACK? 
Please refer to the Return Policy above to ensure that your return meets the criteria stated. 
Please Include your packing slip in your return. 
Please allow 5-7 days for your refund/store credit to be processed.
Please note: Shipping and handling charges are not refundable.

SEND RETURNS TO: 
Lil’ Bucking Bronco’s Boutique 

5198 Cisco Drive West

Jacksonville, FL 32219